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How Polished is Your Email Etiquette?

We spend so much of our time communicating digitally these days that it’s easy to do it on autopilot, barely thinking about what we’re tapping out and sending. Following the tips below of what to do (and not to do) can improve your email etiquette—and positively impact your professional reputation …read more…

The Unfortunate Gift That Keeps on Giving…the Flu

As the holidays approach and we think about gift giving, there is one that we really don’t like to give or receive and that is a nasty case of the flu. Last year was an especially bad flu season and this year the steps we take can help to keep …read more…

Employee Performance Issues and Why You Need Watertight Documentation

(from the KMA HR Support Center)

The importance of documenting performance problems as they occur cannot be overstated. Although this requires meeting with the employee and discussing the issue, which will almost certainly be uncomfortable, it’s your best defense to a wrongful termination claim should the employee feel litigious after …read more…

Worried About Retention? The Best Way to Keep Employees Is to Be Useful to Them

(from the Pros at the 24-Hour KMA HR Support Center)

According to Gallup, 51% of employees are looking for a new job, and 68% of employees believe they are overqualified for the job they have. Even engaged employees are job hunting at an alarming rate—37%. Employees who change jobs cite …read more…